Upgrading the timber sash and case windows with double glazing at the stunning boutique hotel, Knockinaam Lodge, in Portpatrick

Key features: Commercial, Hospitality & Leisure, Sash Windows, Sash & Case, Double Glazing, Renovation


Built in 1869, Knockinaam Lodge is the only luxury boutique hotel in Portpatrick, Dumfries and Galloway – tucked into the south west corner of Scotland against a backdrop of the dramatic Irish Sea. As part of a restoration project, the owner, David Ibbotson, was looking for a sash window double glazing expert he could trust to upgrade a number of the timber sash windows in this stunning property.

The historic 19th century hunting lodge has a wealth of original features, so it was vital to retain the beautiful windows. But they weren’t in a good state of repair, leaving guest and reception rooms draughty and hard to heat. Following bad experiences with other window companies who had let Mr Ibbotson down, he was lucky enough to come across Ventrolla Scotland when one of the Ventrolla team were staying with them as a guest.


The stunning boutique hotel, Knockinaam Lodge

The stunning boutique hotel, Knockinaam Lodge


Hayley Little, from Ventrolla Scotland explains, “I’ve been working closely with David at Knockinaam Lodge since my original survey visit back in January 2020. The hotel overlooks the sea near Portpatrick and is very exposed to the elements. As well as repairs, we’ve been responsible for installing conservation-approved double-glazed sashes, alongside our draught-proofing system.

Working around the hotel’s busy times was of paramount importance with this project – so we arranged to complete our work when they were closed for other refurbishments, or when they were unable to welcome guests due to Covid restrictions. To date, we’ve completed three phases of works. In July 2020, we worked on the striking Morning Room three-part bay window, then in November 2020 we repaired the sash window in the South Room and, following this, in November 2021 we returned to work on the Batchelor Room and the three-part bay window in the restaurant. Phase four is planned in for March 2022.”


Framing the view at Knockinaam Lodge: Double glazing in sash and case windows, by Ventrolla

Framing the view at Knockinaam Lodge: Double glazing in sash and case windows, by Ventrolla


Mr Ibbotson commented, “The work has made a huge difference, not only to the finish of our hotel, but more importantly to the comfort our guests enjoy. The team from Ventrolla have expertly completed repairs, installed double glazed sashes and replaced sills on around 10 windows so far, and we’re delighted with everything they’ve done for us.

They’ve been flexible with their schedule, so we could stay open as much as possible – we’ve really appreciated how closely they’ve collaborated with us. They have been a pleasure to work with and we can’t wait to see the results when the remaining windows are completed.”

You can follow Knockinhaam Lodge on Instagram for regular updates, events and stunning photography showcasing this landmark property and it’s surrounding views.


Do you have a sash and case window project you need to tackle?

Whatever issues with your sash windows, Ventrolla can help. With sash window renovation or sympathetic replacement, you will enjoy a warm and comfortable home or building, eliminating heat loss and pesky draughts.

Why not have a read of our helpful article focusing on why you should invest in your timber windows, or speak to our team about your sash window issues today by calling 08000277454, emailing info@ventrolla.co.uk or completing our online form.

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