Our Process

1

Consultation

The Ventrolla journey begins with a discussion with a member of our team and/or a detailed home or site design survey, to explore your ideas & devise a bespoke plan of action.

2

Estimate

Once our team have finalised the plans, we will provide a comprehensive estimate for your works. Enquiry to estimate typically takes between 5 and 10 working days.

3

Design

Ventrolla fuse traditional skills with modern technology. If you require new joinery, creating your unique product begins in our UK-based manufacturing facility, and takes between 6 and 10 weeks.

4

Installation

The utmost care is taken to deliver quality products and renovation works that exceed our customers’ expectations. Varying from area to area, Ventrolla lead times depend on how busy we are, and the work required. On average, our installation team will be on site between 6 to 18 weeks from the date your order is placed. We will advise guide installation dates when you place your order.

5

Aftercare

Our customers come back time and time again – when they move or if they’ve phased their works – all thanks to our exceptional customer service and after care. In the unlikely event that your Ventrolla products require expert attention, we’re always on hand.

6

Guarantee

Renowned for delivering outstanding quality, all our work comes with a minimum 5-year guarantee (subject to terms), for absolute peace of mind.

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