"We found all the staff from Ventrolla were efficient and helpful, and we were kept informed at all times."
Double glazed windows installed.
Thoroughly pleased with quality of product, installation, and manner of those doing the installation. It stands out and I recommend to anyone.
Ms Caroline Egan-Strang
Double glazed windows fitted into original sash cases.
The standard of workmanship is superb: it far surpassed our expectations, very refreshing in this day and age. We love our new windows and think they are stunning. The house Victorian and draughty) is noticeable warmer. I cannot recommend Keith and Steve highly enough. They arrived when they said they would and were very accommodating, thoroughly professional and had a good sense of humour. Thank you!
Mrs Robertson, Perth.
2 Full sash windows, 18 new sashes (9 arched).
Very pleased with the operatives on site. A lack of co-ordination with materials delivery - could do with tweaking but job well done.
Mr Peter Clarke, Rudley.
Replaced sash window units with new double glazed units and copied and replaced period bathroom window
Ventrolla did a fantastic job. The windows are ofa very high quality. The bathroom window was unusual and they replicated and replaced the whole unit. They did the work on time and the joinery was of a high standard. The men were friendly, courteous and efficient.
Mr Dunkerley, Haddington
Secondary double glazing of bay window, with acoustic glass.
I was expecting Ventrolla to be expensive given their good reputation. But they the middle of the 3 quotes I got. The difference between their quote and the cheapest was small (but they were much cheaper than the top quote), and their product was the nicest: important as this is the downstairs front bay window. The sales, survey and installation and admin people were excellent. As for the effect: I'm a musician and wanted to reduce my noise going out and protect my piano from drafts. It's worked brilliantly, and it looks good. (One of my students, an architect, was very impressed. As am I.)
Mrs Lewis Cambridge
Two new 12 pane double glazed sash windows.
We are very pleased with our new windows. The work was efficiently and quickly done
Mr W M Giles, Edinborough.
Ventrolla draught-proofing system to sash windows, two rooms.
Second time we have had this type of work done by Ventrolla. Very efficient and pleasant company to deal with.
Mrs Lochrie, Edinborough
Ventrolla window system fitted to five windows.
The work was carried out to the highest quality by a courteous and polite team. They were very professional and kept the mess down to a minimum. My only complaint is that there was no contact for many weeks while we waited for an installation date. We had to keep chasing them and that was not satisfactory.
Very good excellent staff.
Mrs Andrea Blair, Glasgow
Sash windows restored sensitively to perfect working order in listed building.
Absolutely delighted. Couldn't have asked for better service.
Mr & Mrs Rogers, Lymington
Draught proof 2 windows, replaced one whole frame
Fast, efficient, friendly!! The draught and noise no longer comes through.
Mrs T. Chalkley, Bath.
Insulating and repair of old sash windows.
A big thank you to Simon and Tim from Ventrolla. We are very pleased with the repair and insulation of our old sash windows. They were both extremely courteous, tidy and professional. Many thanks.
Mrs Deborah Sugden, Exeter
Sash window refurbishment.
Highly recommend the company. Friendly and knowledgeable surveyors. The tradesmen were very efficient, polite, kept me informed at all stages and trustworthy. 5* service.
Miss Holiday, Bury St. Edmunds.
Excellent service from all staff.
Arrived on time, finished same day ( quote two days ).
Mrs Angela Broad, Leeds
Ventrolla system to large sash window
Excellent in every respect.
Mrs D Baughan, Bath
Draught exclusion and renovation of sash windows in a conservation area.
Excellent work and it really has done the trick. No more rattles, stiff-to-open windows and above all, no more draughts.
Mrs Yacoub, London
Three windows replaced on grade 2 listed building.
They are brilliant and contentious and we are thrilled with the results.
Hermione Ninnim, Torrington
Replaced 26 windows.
We were really pleased , the windows were amazing. It is an efficient company and we were so impressed.
Kate Seabridge, Holmfirth
Mr K Harris, Colchester
Renovation and replacement wooden sash windows.
From day one we were contacted by administration regularly to keep us informed and when the windows were fitted the team were friendly, courteous and thoroughly professional. We are more than happy with the finished results, we now have beautifully crafted windows which are appropriate to the period our home.
Mrs Jackie Bennett, Exmouth
New double glazed sash windows.
Very pleased with the work Rob did, I found the whole operation was extremely professional, he left the area secure and tidy each evening
Mr & Mrs Armour, Cambridge
Draft Proof windows.
I was really pleased really easy from start to finish.
Andrew Robbins, Hull
Glazing of old fashioned sash windows and replaced some glass
Super job, we are very happy.
Robert Blake-James, York
Grade II listed property - repaired and replaced some glass.
Really happy with the results, the improvements on minimising the draughts through our property whilst still in keeping the older look is brilliant
Anna Howard, Scarborough
Mr Norman, Tisbury
High quality service
Excellent, high quality service.
A pleasure to do business with
A. Napier, Suffolk
Delighted With The Result
Alan and Allan have done an excellent job fitting our new windows and my wife and I are delighted with the result.
They are perfectly in keeping with the existing windows and the two bay windows in particular are a great improvement.
Please thank everyone involved for their splendid work at every stage of the process.
Neil Cross, Scotland
Fantastic - worth the wait!
We had one sash bay window repaired over two days by Ventrolla Rugby. Few weeks wait for the work to go ahead, but when it did: Brilliant.
New window works well and room is now warm, dry and so much quieter. Joiners were friendly, professional and considerate. No mess afterwards and they made the room useable overnight between the two days work, which was important to us to keep our little ones safe.
Finally, but crucially, we were given practical advice and demonstration of working for maintenance. All in all brilliant, professional, thorough job - would definitely recommend.
Thank you Ventrolla
We had seven original sash windows to the front and side of an Edwardian property refurbished, and I am so glad we chose Ventrolla.
Following some very bad experiences with builders and tradespeople over the last couple of years I didn't want to be blinded by Ventrolla's reputation and sought three quotes. I was initially inclined to award the contract to another company based on cost, however when I delved into the detail I noticed Ventrolla's quote was a worst possible case (all upstairs window sills replaced if necessary during work phase) whereas the other companies would provide a final invoice based on actuals, which were not included in the quote. With this in mind I decided to go with Ventrolla, as the quote was a maximum and could only get smaller.
The team of two that completed the work were an absolute pleasure to have in the house, everything was covered up whilst the work was underway and the rooms left spotlessly clean at the end of the day, the work was faultless and the final bill was almost a thousand pounds less than the original quote as not all sills needed to be replaced.
My sincere thanks go to Stewart and Dave who completed the work and to Ventrolla who truly lived up to their reputation.
Mr Bicknell, Rawtenstall
Thoroughly Professional Service!
I would just like to let everyone know what a first class service Ventrolla have provided in refurbishing the Yorkshire Sliders/Sash windows & fitting secondary glazing at my property.
Jamie & Colin were the epitome of professionalism & took the time to explain every aspect of the works they were carrying out, as well as making sure I was fully aware of how the new installation was to be maintained.
First Class, no fuss, no mess & a pleasure to have in your home.
Thanks to all at Ventrolla - a job well done!!
Mr Jones, Scunthorpe
We love our newly restored windows. Professional, conscientious and friendly fitter.
H Ninnim, Torrington
Replacement Sash Windows
Just had our sash windows replaced by Ventrolla. Very impressed by everyone we have dealt with - Doug, Karl, Diane and especially chief fitter Mark Pearson... he was a pleasure to have in our home, a real professional, courteous and a clean worker.
The windows have made such a difference... double glazing keeps the cold out and new glass means we get an even better view now. Highly recommended for service, quality and style.
Mrs & Mr McDermott, Ramsgill
Quality Sash Windows
Ordered three new timber sash windows for our sun room extension. The windows were delivered and fitted on time. The craftsmanship and quality was top notch.
Overall, excellent value for money.
Mr D Waters, Nantwich
Ventrolla have been amazing.
I recently had my first experience of Ventrolla and it was an incredible service from my initial contact with them throught to my windows being renovated. Professional and efficient at all times. I would definitely use them again and would have no hesitation in recommending them.
Mrs McGlinchey, Glasgow
Service and Installation
The installers were Richard and Paul who did a terrific job and are a really good team, nothing was too much trouble. As well as installing the Ventrolla system in our kitchen windows they helped us with a couple of problems from a previous fitting in our bedroom. The are a credit to your business.
We have a large Georgian apartment in central Edinburgh and have pretty much installed the Ventrolla system throughout.
Mr & Mrs Swain, Edinburgh
Refurbishment of Sash Windows
I have just had my sash windows renovated by Ventrolla, Harrogate and I have to say what an excellent job they have done. The windows now work beautifully with their performance enhanced using draught proofing strips/brushes.
The gentlemen who came and did the work were polite and professional with the minimum of mess created. They left the house as they found it with all dust etc. cleaned up.
Thank you Ventrolla. Very pleased
Mr Snape, Skipton
Installation of new windows by Ventrolla
The installation was undertaken over two weeks in February by Rob Wood.
The installation was completed in a timely manner and each day Rob ensured that everything was left as clean and tidy as possible. It was clear that Rob is diligent and hard working, and with quite extraordinary stamina and skill. He was unfailingly courteous, cheerful and considerate of our comfort.
He demonstrated to our decorate the way the windows work and how they can be removed for painting.
We are very pleased with the end result and our neighbours are quite envious. We would be very pleased to recommend Ventrolla to anyone considering having new windows installed.
Mr & Mrs Armour, Cambridge
Brilliant. You carried the work out as promised
From the first contact, survey and then Jamie carried out the work with a thoroughness and care which I could not fault. He discussed every window with us to ensure we were satisfied and we even discussed which windows to do depending on the forecast!
I would thoroughly recommend you
Mrs Bradford, Sowerby
Every contact that I have had with this company has been BRILLIANT!!!!!
I bought a large Georigan house a few years ago which needed all of it's windows replacing. I got a quote from Ventrolla which was extremely competitive and decided to do the job in three phases. In consequence, I have dealt with many of the staff within the company over the last 3 years and found all of them to be friendly and efficient. My favourite was Jamie who has fitted the windows. So professional! I'm so pleased with the whole job. Every one of the windows looks amazing, fits perfectly and is completely draught free!!
Thank you Ventrolla, I would recommend you unreservedly.
Kate Seabridge, Holmfirth
Excellent Operation and Service
Just to say that the work to our windows was all completed on time last week. Both Simon and Tim were excellent... very professional, very efficient, very tidy and very personable!
And we now have seven windows that are selaed and importantly, we can now actually open fully! Roll on the summer!
Mr Williams, Lyme Regis
Excellent Service - Fast and well executed
We really recommend to work with Ventrolla, they have been very efficient, leaving the place very clean and all finitions well executed.
The whole experience with you was excellent and when we had a slight glitch with the survey price this was sorted out promptly and fairly. It's a refreshing change to have such good customer service!'
Thorneyfield Guest House
Every one of the windows looks amazing!
Every contact that I have had with this company has been BRILLIANT!!!!!
I bought a large Georgian house a few years ago which needed all of it's windows replacing. I got a quote from Ventrolla which was extremely competitive and decided to do the job in 3 phases.
In consequence, I have dealt with many of the staff within the company over the last 3 years and found all of them to be friendly and efficient. My favourite was Jamie who has fitted the windows.
So professional! I'm so pleased with the whole job. Every one of the windows looks amazing, fits perfectly and is completely draught free!!! Thank you Ventrolla, I would recommend you unreservedly!
A huge difference to the warmth of the house
At all stages we received exceptionally courteous and efficient service. The results of the work have made a huge difference to the use of the windows, and the warmth and sound insulation in the house.
Very many thanks!
I just wanted to say it was worth the wait
Your colleague Lee Upson has recently left after completing the survey. I just wanted to say it was worth the wait…he was knowledgeable, professional and very polite and unobtrusive in conducting the survey. He represents your company superbly and has instilled a great deal of confidence in your company and the product.
I look forward to receiving the quotation.
Please pass on our special thanks to Craig for his excellent workmanship. It was a pleasure to have such a skilful and efficient craftsman working on renovating our old sash windows and fitting two new ones. He always arrived on time, answered our many questions politely and patiently, and thoroughly cleaned up any mess made. A real example to others!
Excellent renovation carried out by a skilled person
Very pleased with the renovation of our sash windows Fitter Simon was very experienced and friendly.He explained in detail what he was going to do and how to remove the windows for future painting.
Considerable noise reduction post repair....and no draughts!!
We will now be using Ventrolla again for our other windows.
Great installation team
I am very pleased with the Ventrolla windows. The installation team of Lee and Ian were extremely professional. They worked in such a way as not to disrupt my B & B business. Everything was tidied up and vacuumed at the end of each day. I can't praise them enough.!!
Excellent quotation service - let’s see how they perform during installation work
We have requested quotations from Ventrolla for two properties that we own and on both occasions they have been extremely professional about advice while turning round their quotation faster than any of the other companies we requested to quote. Now, if we do give them the work let's see how well they perform. I'll keep you advised of their performance.
Easy to deal with and trustworthy whilst doing a quality job!
I found the whole end to end process of dealing with Ventrolla easy. Once I booked in the job I knew who would be coming and at what time. i felt comfortable with letting the guy into the house and leaving him there alone both days to do the job.
He did a good job and also tidied up after himself!
Miss Jayne Phelan
Professional, friendly and efficient service.
The assessment and quotation process was efficient. The office staff at Henley-on-Thames were always helpful and friendly. The 2 tradesmen who completed my renovation were very skilled, friendly, trustworthy and happy in their work. My 5 sash and 4 casement windows have been beautifully renovated and work perfectly. I feel confident that my windows will be trouble and draft free for a long time to come.
Mr John Kershaw
Ventrolla do a great job!
My house is estimated to have been built in the 1780s, and has two sash windows, one on the ground floor, and one in the bedroom. they were not in good condition - in fact, Ventrolla recommended replacing the lower sash in the upper window, to which I agreed, as I could only move this (old) window with great difficulty. Part of the outer frame was rotten as well, and Ventrolla replaced this too. I now have two fully working windows, which are draught and rattle proof, and I hope that my house will be much warmer next winter, thanks to Ventrolla!
very easy and convenient.
The whole process was very easy and convenient. The sales personnel and fitters (Linda and Simon) were extremely helpful and polite. I would be delighted to recommend Ventrolla.
Mrs Rebecca O’Mahony
These windows are proving to be both sound proof and draught proof.
We are writing to tell you how very pleased we are with the new windows.
These windows are proving to be both sound proof and draught proof. We did not realise how single pane fenestrations could cut out the external sounds so readily – most impressive.
We are also impressed with the quality of the joinery/carpentry and ask that you pass on our appreciation to your workshop staff. Their workmanship puts that of the previous windows to shame.
Regarding the installation we would like to you to know that George and Joe did a careful and first rate job, and left the room clean and tidy. Please also convey our thanks to Dan Bullen and his team for all that he and they have done for us.
Many thanks also to Linda and Rachael for their real help, and appreciation of our situation.
To sum up we now have windows in the main bedroom that are Ventrolla – the name and reputation we thought we are buying into in 1999, when you licenced others to use your name and designs.
Mr & Mrs Shimmin
They were a pleasure to have in the house.
We would like to take this opportunity to tell you how please we were with the high standards set by your team of workmen (Rob and Jay from Harrogate and Matt and Jack from Stockport). They turned up promptly every day, appeared to waste no working time at any stage and were conscientious in clearing up after themselves before they left. They were a pleasure to have in the house.
In a big old hose like this, we have had many workmen here doing various repairs etc… over the years we have lived here but this team was outstanding. Please pass on our thanks to them.
Pat and Francis Golding
We will not hesitate to recommend you to others.
Today we had work done on the windows in our flat on Great King Street, Edinburgh. We are just writing to say how pleased we were with the calibre of your staff, Alan and John, who did the work.
They arrived on time, worked with the minimum of disturbance for us, identified a few extra repairs that needed to be done, eg a faulty window lock, and thoroughly cleaned up afterwards. It was a pleasure to have them in the flat.
Please pass our thanks on to them; and congratulations to you on your excellent staff. We will not hesitate to recommend you to others.
Deirdre and Francis Gevers McClure
Very good workmanship, definitely recommend.
Very happy with the workmanship. Very nice couple of workmen who were a pleasure to have in the house.
Mr R. Day
Really good workmanship
The guys who did our windows were excellent. Did a great job. Our windows now move well and exclude drafts. Made a huge difference to our comfort through the winter. So much so that we're having the last 4 windows done in the spring.
Both joiners were good, friendly, polite workers
I was impressed that they were both intent on doing a perfect job. When one window proved particularly difficult, they said they needed to come back for a further half day in order to completely perfect it.
All my windows needed sanding and some of the boxes too. It would have been good to have been warned of all the mess and dust that would blow inside the rooms.
A thoroughly efficient service.
The work that Ventrolla undertook on our windows has had a dramatic effect on the warmth in our house. We were unable to use our sitting room last year as the draughts were so bad. We face the north sea and since the work was undertaken we don't even need curtains. The work was done quickly, cleanly and efficiently. I highly recommend Ventrolla. We did not want to replace our original sash windows with UPVC and now there is no need.
Great service all round
The company service from enquiry through quotation to implementation was faultless. The site operatives arrived on time and where polite and professional in discharging their duties.
Excellent service from start to finish
Excellent service from start to finish, very customer-focussed. Doug was lovely and the installation team were very professional and friendly. Tidied up after themselves too, which was nice! Competitively priced and it is good that you can choose to have however many windows you want done; we only had three done at this time, but will definitely be getting the rest done by yourselves. Have been telling everyone how good you are - keep up the good work.
We are delighted with the work
I just wanted to write and say how delighted we are with the work Jamie did for us last week. There is a noticeable difference in the way the house feels, and it has made a huge improvement already in that I'm not having to put the heating on during the day. The house retains a lot more warmth downstairs. Also, my son's room is much warmer at night now, so he's sleeping better and not waking up chilly in the night.
Jamie was fantastic, punctual, polite and clearly an expert at what he does. He talked me through everything he did at length and made sure I was completely happy with everything before leaving at the end of each day. He was so professional, and we look forward to seeing him again.
Jamie and Martin did a great job
Jamie and Martin did a great job, were extremely helpful and endlessly cheerful. I am extremely pleased with the end result. Thank you.
We would be grateful if you could convey our thanks to Mark and Stuart
Dear Mr Greaves
I write to tell you how much we appreciated the work on our windows undertaken by Mark and Stuart of Ventrolla.
Mark and Stuart were highly skilled, professional and very efficient. We are very pleased that the windows have been refurbished to a high standard and we hope that the house will be warmer as a result!
We would be grateful if you could convey our thanks to Mark and Stuart for the excellent work carried out.
I wish to express our appreciation for the excellent work carried out
My wife and I wish to express our appreciation for the excellent work carried out this past week, by team leader Sam Curtis, his assistant Jack and apprentice Jack. They were a pleasure to have working in the house. They were most courteous and maintained the site admirably We are already feeling the benefits of their careful and skilful work.
Patrick & Amanda Godfrey
Ian and Lee are a credit to your business
I refer to our recent telephone conversation and as agreed, attach hereto formal confirmation of my satisfaction with the works undertaken by your company.
Ian and Lee are a credit to your business and from my discussions with them, I can tell that they really enjoy being part of the Ventrolla team.
Ventrolla deliver exactly what they promise
We were really impressed with Ventrolla from the first phone call to the completion of the installation. We found that our phone calls were handled quickly and satisfactorily. The surveyor really knew his business, took his time and made no mistakes. When the new sashes arrived they all fitted perfectly. The installer was courteous, efficient and skilled - did an excellent job and cleaned up after himself every day. He was given sufficient time to do the job well - not having to rush the installation to move on to another job. All in all, my wife and I were extremely impressed with Ventrolla - will certainly be going back to them to refurbish the rest of our windows in due course and would recommend them to anybody.
John and Mary Shrewood
I feel I got the same celebrity service as Sarah Beeny!
I live in a small, traditional cottage, and it was very important to me to have my windows replaced in a style that was sympathetic to the original. From start to end of this project, I was treated with courtesy and consideration. The initial visit gave me a lot of confidence in Ventrolla, as the manager clearly prioritised my interests, was very professional and knowledgeable, took time to discuss all issues and queries, and talk things through. I was kept informed at all stages, and was able to ask questions and receive prompt answers at any point.
Yes, there were hitches and hiccups, but sometimes, you only find out just how good a company is when things go wrong. In these few and minor instances, Ventrolla were absolutely superb. I should add that, in addition to being established specialists, their price was significantly cheaper than the UK's best known (general) installation firm. I am just thrilled with the results, and have already recommended Ventrolla, without hesitation, to family and friends.
They’ve done a brilliant job
The lads were here by 8am this morning, and they’ve done a brilliant job. Kris was so apologetic, I started to feel a bit bad! I really don’t like putting in complaints (due to a small snagging issue), but – ironically – you sometimes only find out just how good a firm is when something goes wrong. And I have to say, you’ve all been great. The windows and frames are just beautiful, and I wouldn’t hesitate to recommend you. Ventrolla were, after all, recommended to me by one of my daughters ( the one who is a chartered housing officer) within a week of my making an offer on this cottage.
The row I live on is a proper community, so naturally my neighbours will all want to see the finished results. Hopefully this will generate more work for you, as at least one of the neighbours wants to have his windows renovated in keeping with how they would have been originally. Also, the lads I bought the cottage off moved into a MUCH bigger property, and said they would be interested in calling back to see the new windows, as they want to have theirs replaced too.
I would be grateful if you could pass my thanks on to Kris and Zsolt, they are gentlemen, both.
Dear Mr Tiller, thank you.
Dear Mr Tiller, thank you.
We were most impressed with the speed of your reply, the sympathy you had with the building's integrity, the quality of your demo kit and the attention to detail in your quote. You are an excellent advocate for your company.
"Excellent service from the fitters. Extremely impressed with their tools and equipment to carry out the works. Certainly knew what they were doing. A welcome change."
Mr & Mrs Kukk, Whitby
Thank You Very Much
Thank you very much for an excellent job, by some of the nicest, most professional builders I have had working here for three decades.
Mrs Schecter, Kensington
Delighted with the Service
I have recently had 2 sets of wooden sash windows renovated by Ventrolla. I am absolutely delighted with the job that has been done. I cannot speak highly enough of Simon who carried out the work. He was punctual , friendly, hard-working and trustworthy. I would have no hesitation in recommending the Company. The salesman was also far more friendly and professional than any other Companies that I considered. He went that extra mile to provide a great service. Thank you Ventrolla!
Top of their profession
Absolutely brilliant job. We are so pleased and your installers were top of their profession.
Williamson & Company
We are very pleased with the new sashes by Ventrolla
I would like to express our appreciation for the recent work carried out by Dan Bullen to install replacement sash windows at our house.
He was quick, highly skilled and very considerate about all the general disruption that the installation was bound to cause and ensured everything was left clean and tidy each day. The way in which he overcame problems was admirable.
We are very pleased with the new sashes made by Ventrolla and with the new secondary glazing units installed at the same time. The latter are easy to operate and have considerably reduced traffic noise level.
Mr Goodliff, Devon
We are delighted with the work
The extremely helpful and thoughtful care of Ventrolla’s skilled craftsmen really showed in their individual approach to each window.
The end result is better than we could have imagined. The sashes slide beautifully, the draughts are gone and unexpectedly, the house is much quieter
We chose to work with Ventrolla because of its expertise and understanding of listed buildings. I am now able to share my experience of Ventrolla with other owners of period properties through my job, to ensure their homes are treated with the same care as mine
We are very pleased
We are very pleased with the windows and thank you again for all your help
We are delighted with the outcome of the work.
We are delighted with the outcome of the work. And suffice to say your two guys worked diligently and well, were extremely clean and tidy throughout the process of the work and the result is outstanding. More work to come!
Many Thanks for a lovely Job
Just wanted to say thank you for a job well done!
After a few days of freezing torture with the windows being removed, renovated and re-installed, the result is quite remarkable – without draughts or rattles!
Would also like to mention how well James and Sam managed the installation. They worked methodically and quietly, were informative about their progress, were polite, took off their shoes (as necessary) and most of all they cleaned up perfectly at the end of their working day.”
Your workmen came and carried out a repair on one of our sash windows at the beginning of April.
The results were outstanding. It has been restored lovingly and thoughtfully to its original state. The window was rotting and the cords didn’t work and I am just amazed at what was achieved in just one day. Your workmen were considerate and professional and are a credit to your company. Thank you again and we will definitely be having the rest of the windows restored when funds allow.
Many Thanks for the work, the windows look really good
The windows look really good.
I am delighted with the results
Thanks for all the work at Manor House; I am delighted with the results
I can see clearly now the wind has gone!
I am now able to stand next to my windows and look out of them without being blown over! Your men worked very well & did an excellent job.
What else can you do?
Thank you for all the work you and your team have carried out for me. I shall now have to think hard as to what else you can do!
Thank you Ventrolla
Many Thanks for all the care and attention through all four windows. We are so thankful for having found such a great team and having received such fine services.
Mr & Mrs Williams
Following the renovations
The windows exclude draughts very well and I have really felt the benefit of the work carried out.
We can now offer warm, bright and cheerful rooms, spectacular views and a quieter, less draughty stay.
A big thank you to you and all your staff for your help on our job
From the beginning, dealing with Dave Tiller, to you and your accounts team, to Paul on site doing the work it has been a pleasure to work with you all.
We feel that you've done a great job, shown tremendous customer service and have been consummate professionals. I feel that not all organisations provide this level of service and therefore it is up to the customer to recognise this when it happens and it certainly was true of our experience of Ventrolla.
So thanks to you all, you will be getting our recommendation to our network.
Many Thanks for the courtesy call
The work has been very nicely completed.
Matt has been a pleasure to have in our home
He is a very hard worker and has finished our windows to a very high standard.
I would like to say how pleased we are
I would like to say how pleased we are with the Ventrolla windows and in particular with the careful and very skilful installation done by Clinton and Jamie. They were meticulous in their work, excellent craftsmen, and always cheerful to deal with. I have already recommended Ventrolla (and Clinton and Jamie) to some neighbours who live here in the same building.
Thank you again for all your help in the important planning stages of the project.
We are satisfied customers and very grateful to you and your colleagues.
The renovations at the Presbytery have made a huge difference to the building
The windows are now fully operable and there are no draughts! We were delighted to be able to renovate the existing windows and the results are fantastic.
As both our home and a busy parish office, we were really grateful to the Ventrolla team for fitting in with the presbytery schedule and ensuring there was minimum disruption.
Canon John Rafferty
We are delighted with the work
It has a made a great difference to the smooth operation of the windows, and the draughts
The level of service and workmanhip was excellent
Following an accident in our kitchen you put the damage right without any issue. We were totally impressed with your company on every level and highly recommend you.
Excellent product, very quick and easily fitted.
The refurbished windows have made a big difference to the noise level and of the room. It's also a lot warmer.
Ventrolla produced great results. The installers are reliable and tidy. They also do repairs which local joiners would not touch so they have my full recommendation for return business. Excellent results can be expensive but on the whole it is value for money. Well done.
Careful, caring and excellent quality
Why Ventrolla isn't better known I don't know. If they were, not only would less houses be defaced by the ugly replacement windows that have blighted so many towns and villages, but house owners would add value, save energy and make living with & maintaining their windows infinitely easier.
Very good service and extremely prompt
Quote process was easy and easy to amend. Good liaison with council over listed building status. Slight delay in delivery process but we were kept informed throughout of the reason. The actual product has more than matched our expectations and the site was left immaculate.
Fantastic service, would recommend 100%!
I wouldnt hesitate to recommend Ventrolla - in fact I have done so a few times already - the service I had was first class from start to finish! I was desperate to find a way to save my beautiful sash windows and stumbled upon Ventrolla when Googling, and I'm so glad I did! My house looks more lovely now than it will have done 100 years ago, but with all the same features in tact. My windows are much less noisy and draughty now too, which is so much more comfortable. I wish more people would consider restoring rather than replacing their windows with ugly new ones.
Ventrolla sash window system works
Ventrolla sash window system is working well after 12 months. Draughts eliminated and road noise much reduced. Wish I had had the glass double glazed at the same time.
We found all the staff from Ventrolla were efficient and helpful, and we were kept informed at all times.
The actual work was completed on time by friendly staff, all the sash windows now work perfectly. Good job well done.
Great service and gret result
We called Ventrolla in to renovate Georgian bay windows in our Grade 2 listed buiding. The result was fantastic, the workers were clean and tidy and I would not hesitate to recommend Ventrolla to anyone.
A very professional, helpful company. Accomodating in terms of dates for the work to be done. Thorough and professional.
A brilliant upgrading of our Georgian sashes.
The Ventrolla Perimiter Seal system has improved the performance of our georgian sash windows at Belford Hall beyond our expectations.
They no longer rattle, they are draft and dust proof ank ceep out the noise.
The fitters worked efficiently and the whole process was completed painlessly without any fuss.
We recomend both the system and the company.
Excellent service, would recommend
Excellent service from all staff. Any problems encountered were dealt with swiftly & professionally. The system is great, draft free windows without compromising the traditional look in our 170 year old cottage. A friend recommended Ventrolla to us & we are continuing to pass on the recommendation chain. Thank you very much.
I was very pleased with both the service we received and the quality of the window installed.
We found all the staff we met friendly and courteous right through the process and the same was true when we needed to phone the company. The guys who fitted it did a good job and were also very pleasant. The new window has achieved what we needed in our bathroom so we are very pleased with the product as well. The only slight downside is that we still have to apply a final coat of paint!
Very professional company, with great customer service from both admin and tradesmen
From start to finish this company was exceptional. Initially there was no hard sale and once our decision was made to go with ventrolla, we were well looked after. Brad, our tradesman was very professional and most of the time I was unaware he was in the house as he was so quiet and clean! The windows themselves are perfect. Draft free, fully working and yet still retain their original charm.I have already recommended them to friends and neighbours.
Efficient and excellent service.
Our windows have been beautifully done and we would certainly recommend Ventrolla to anyone else.
Excellent service - very pleased with result
Very professional company - no pressure selling. Very happy with the booking and measuring process, and the end result - two lovely new windows and one refurbished with draught-proofing. Thank you.
Great service, great results
Worth every penny as last winter we were able to turn our heating down & have saved a fortune on our energy bill! We now sit happily in our lounge watching telly without a cold draught on our necks too! Our windows look brand new and they give our house the facelift it so desperately needed - would definitely recommend ventrolla.
Excellent quality, Excellent service
The newly refurbished windows have made a huge difference to everyday life, the noise level has been significantly reduced and there are no draughts! Much warmer in the house now. I don't no why Ventrolla are not more well known. We will be recommending your highly professional service.
This has been an excellent product
I first saw this product advertised in the National Press, wrote for details and received a no obligation reply.
Further enqueries produced more information and an offer for a consultation review.
The appointment was made in perfect order and from the advise a offered we agreed to having the windows restored and took advantage of The Company's offer of paying over twelve months at no interest charge.
I truly recommend Ventrolla Sash System.
Brian C. Luckwell
The two young fitters, who came just over a year ago, were pleasant and did good and clean work.
The materials used seem, at least so far, to be of a high quality.
What it says on the can
Great service from first phone call to follow up after the installation. Without doubt the best solution if double glazing is not permitted.
We were very happy with the service provided by Ventrolla - we had had to wait rather longer than we would have wished but that was the fault of the dreadful weather this winter and spring. However the wait has been well worth it. The windows fit in with the look of our existing leaded windows in our old cottage. The benefit of non-heat loss is great. The team were very efficient, got on with the job and dealt with the inevitable problems that come with dealing with cob and brick. There was a condensation problem with one of the panes and this was dealt with quickly and efficiently. Dan and the team were pleasant and hard working and we also found that Linda, in the head office, was quick to sort anything out for us. We would recommend Ventrolla without reservation.
Angela Van der Horst
Got to be the BEST in the window business
Normally you think "Window renovation company - hmmmm". Not with Ventrolla These guys are THE BEST.
We approached them late in 2012 after a recommendation from a friend - with a view to renovating the windows in our hotel and fit their custom design draft proofing.
The salesman, Chris was very professional and in no way pushy. Their system sold itself
Chris assessed and measured what we needed and off he went.
The work date was set. And bang on time, 8am on the Monday morning their joiner arrived - with everything needed for the job, replacement sections cut to size and ready to fit.
We were totally amazed how quick Simon did the job. 9 sashes totally refurbished and the rooms ready to go within just under two weeks. The work standards were more than 5 stat.
Their system is fantastic - speak to Ventrolla as I don't want to give away their secrets. Makes maintanance a breeze - we no longer need scaffolding to do our annual paint job.
Woud I recommend them? WITHOUT DOUBT
They are coming back next month to do more.
Not cheap but good value for money
I have used Ventrolla twice and very satisfied both times. One very large project , one just a couple of doors. Property defo warmer as a result of stopping draughts.
Good service from skilled staff. Office could have been a tad more friendly when it came to booking.
An excellent service; and the end product excludes draughts and looks as good as new.
Staff are very friendly and easy to deal with on the phone. The installers are polite, quiet and clear up after they have finished. I have had windows and doors treated by Ventrolla in my Georgian property, and draughts and traffic noise have been reduced considerably. As it is a Grade 11 listed building, double glazing is not allowed, but this is the next best thing, and is more aesthetically pleasing.
Mrs P M Mawer
A truly expert company providing a fast,efficient, clean service and a quality product
Living in a cherished period property we were cautious choosing a company to replace and repair some of our sash windows.
Colin carried out the initial survey and explained the process and benefits of Ventrolla without applying any pressure or attempting to increase the order by over selling extras.
His team arrived exactly as agreed and completed the work quickly without cutting corners. They regularly consulted me throughout to confirm my satisfaction and were polite and personable.
After the work was completed they thoroughly cleaned and tidied.
We would certainly use Ventrolla again.
Thank you to Dave Tiller of Ventrolla.
Having recently bought a two bedroom victorian flat in Bristol, we have chosen Ventrolla to replace our single glazed sash windows. During the site survey, David Tiller noticed areas of rot on a number of exterior window sills. This was missed not only by our building surveyor but by two other sash window renovation companies we received quotations from.
Because the defect was located on the exterior of the property, our Management Company agreed to pay the cost of repair. However, in an effort to keep costs down, they had intended to use a handyman - much to our concern. We asked Dave to write a letter outlining the benefits of using professionals to carry out the work and this was handed over to the Directors during the Management Company (MC) AGM a few days ago. As a result of the letter, our MC have now agreed to use Ventrolla to carry out the exterior repairs.
I am emailing firstly to commend Dave in writing such a convincing letter but also to point out how effective the letter was in persuading our MC to use professionals. Without it, I have little doubt that the MC would not have entertained the idea of paying for the work. This may have resulted in us having to use one of your competitors to replace our windows as the total cost of the work would have been unaffordable.
Please pass on our sincere thanks to Dave. From the outset he has been very professional, knowledgable and reliable. I would have absolutely no hesitation in recommending Ventrolla to others or asking you to complete future work for us.
Good reliable, and an honest opinion of only what needed to be done
The work was completed efficiently with no friction at any point, hence the 5 stars. The assessment of our windows was frank and honest, and demonstrated a willingness to do as I had asked, which was to see that they were put into a good condition. There was delay in doing the work, but right from the outset this was made clear. The work was completed according to the estimate. I would certainly use the firm again. The workman was scrupulous in ensuring that there was no unnecessary mess and everything was cleared up well.
Mrs Christine Bowering
Craftsmanship: a good job
The surveyor and workmen turned up on time, were polite, and knew exactly what they were doing. The work was top quality, which is the most important, but they cleared up after the job too. The service is not cheap, but I wanted the job done properly, and once only. I would have no problem recommending Ventrolla.
Ventrolla refurbished all our Victorian sashes (which had rotten sills, broken sashes, painted shut, etc.) and installed two lots of secondary glazing. They did a great job: really quick, no mess, all very professional. We had a slight problem with the secondary glazing and they came back to fix it within a few days. I would definitely use them again.
Mr Brown & Ms Beebee
I had shutters fitted at my house in Alcester. Very helpful Project Manager came first and measured up and two polite and tidy fitters came and installed. Just what i wanted.
An excellent level of service and workmanhip
The level of service and workmanhip was excellent and following an accident in our kitchen you put the damage right without any issue. We were totally impressed with your company on every level and highly recommend you
I would like to thank you
I would like to thank you for organising a display at Keighley Heritage Day last Saturday, and I'd like to thank Alan and Chris for coming along to the event. I thought it went really well and we were lucky that it was such a sunny day.
Sue Oakley, Keighley
Townscape Heritage Initiative
The service was fantastic
I'll definitely be getting in touch with you again about some other work. Thanks again
Suzanne St. Rose,
I would highly recommend
I would highly recommend Ventrolla as they not only offer essential services for listed buildings but are reliable and clean installers, which makes all the difference when you’re having people work in your home
Manor House, Wolverhampton
I would like to send a big ‘thank you’ to Clinton and his team,
I would like to send a big 'thank you' to Clinton and his team, for putting in such long hours to complete the work within the day, and especially to Clinton himself who drove up to north London to collect the extra weights. Overall I was very happy with the way that your firm undertook the estimates and the work. My thanks and congratulations to you all. I am very pleased to have been able to find you one new customer for y